Items We Cannot Collect
For legal and safety reasons we cannot collect the following without separate specialist licensing.
- Anything unverified, hazardous or outside licence/capacity
- Asbestos
- Asbestos-containing material
- Biohazards, sharps, clinical or hazardous materials without specialist service
- Built-in wardrobes unless dismantling is separately agreed
- Chemicals
- Chemicals unless separately licensed
- Chemicals, fuel, gas cylinders, asbestos and hazardous materials
- Clinical waste
- Confidential data-bearing equipment without agreed process
- Connected gas appliances
- Connected or leaking equipment until safely prepared
- Contaminated material
- Contaminated or infested items unless declared and approved
- Contaminated soil
- Food waste, grease, gas-connected or hazardous equipment unless agreed
- Gas cylinders
- Hazardous chemicals
- Hazardous goods, chemicals and specialist machinery unless separately agreed
- Hazardous items
- Hazardous items and materials outside approved service
- Hazardous materials
- Hazardous or leaking equipment unless safely prepared
- Hazardous or specialist waste unless agreed
- Hazardous or specialist waste unless separately agreed and licensed
- Hazardous stock, food waste or specialist equipment unless agreed
- Hazardous waste
- Hazardous waste and undeclared heavy materials
- Hazardous, contaminated or specialist items unless agreed
- Infested or contaminated items unless declared and accepted
- Infested or contaminated sofas unless declared and approved
- Items marked for retention
- Leaking, commercial or specialist refrigeration unless specifically accepted
- Paints, oils, chemicals, gas cylinders and hazardous items unless separately accepted
- Restricted invasive plants unless approved
- Retained or disputed items
- Suspected hazardous, clinical, asbestos or unknown dangerous material without specialist handling
- Unsafe access
- Valuables without written instruction
If you are unsure whether we can take an item, contact us before booking.